1. Overview
This Acceptable Use Policy ("AUP") outlines the rules and guidelines for using the Chrysalinks Group platform, website, and services. By using our Services, you agree to comply with this policy.
2. Permitted Uses
You may use our Services for:
- Building and hosting your business website
- Accessing business training and coaching materials
- Participating in the referral and partner program
- Managing your business through our CRM tools
- Communicating with other users through approved channels
3. Prohibited Content
You must not upload, publish, or transmit content that:
- Illegal: Violates any applicable law or regulation (including South African law)
- Harmful: Contains malware, viruses, worms, or malicious code
- Fraudulent: Promotes scams, phishing, or deceptive practices
- Hate Speech: Incites violence, discrimination, or hatred based on race, ethnicity, religion, gender, sexual orientation, disability, or national origin
- Sexual: Contains explicit sexual content or exploitation of minors
- Spam: Unsolicited bulk messages or deceptive marketing
- Infringing: Violates intellectual property rights of others
- Private Information: Contains personal data of others without consent
4. Prohibited Activities
You must not:
- Attempt to gain unauthorised access to any part of our platform or other users' accounts
- Use automated tools (bots, scrapers, crawlers) to access or interact with our Services
- Interfere with, disrupt, or overload our infrastructure or servers
- Impersonate another person, business, or entity
- Engage in fraudulent referral activity (self-referrals, fake accounts)
- Resell, sublicense, or redistribute our Services without written permission
- Use our platform to send malware or conduct security attacks
- Circumvent any security features, rate limits, or access controls
5. Website Content Standards
Websites created through our platform must:
- Accurately represent your business
- Not make false or misleading claims
- Comply with South African consumer protection laws
- Not infringe on trademarks, copyrights, or other intellectual property
- Include required legal disclosures (e.g., privacy policy link for data collection)
Note: We reserve the right to remove or modify any website content that violates this policy. You will be notified and given 7 days to remediate before permanent removal.
6. Referral and Partner Conduct
When participating in our referral or partner programs:
- Only refer genuine business owners who have expressed interest
- Do not use misleading claims about earnings or results
- Do not spam or harass potential referrals
- Comply with all applicable marketing and communications laws
- Do not create fake accounts or fraudulent referrals
7. Enforcement
We reserve the right to:
- Warning: Issue a warning for first-time or minor violations
- Content Removal: Remove violating content immediately
- Account Suspension: Temporarily suspend access pending investigation
- Account Termination: Permanently terminate accounts for serious or repeated violations
- Legal Action: Report violations to law enforcement where applicable
We will generally provide notice before taking action, except where immediate action is necessary to protect our platform or other users.
8. Reporting Violations
If you become aware of any violation of this policy, please report it immediately:
9. Changes to This Policy
We may update this Acceptable Use Policy from time to time. Material changes will be communicated via email or a notice on our website. Continued use of our Services after changes take effect constitutes acceptance.
10. Contact
For questions about this policy: